One in six Australians are affected by hearing loss or speech impediments, with the number predicted to be one in four by 2050. As a result many are unable to utilise the telecommunication systems that have become so crucial to do everyday things, like booking appointments and staying in touch with friends and family.
That’s why the National Relay Service is such an important organisation for so many people. The NRS provides a range of call services that make it possible for people who are deaf or have severe hearing or speech impairments to connect to others. Without these call services, it’d be impossible for those affected by hearing and speech impairments to communicate with people over the phone.
Making sure that people know this amazing service is available for them to use (free of charge, as well) is critical, and a strong online presence is central to this. The website we created is a model of accessibility designed to be easy to navigate for people with a wide range of disabilities including those with complex communication needs.
Dial http://www.relayservice.com.au into your browser and take a look or better still recommend it to someone you know who could use help communicating via telephone.
